DashKeep Terms of Service
Last Updated: 3 June 2026
DashKeep is operated by DashKeep Limited, a company registered in England and Wales (company number 16793545).
1. Agreement to Terms
By purchasing a DashKeep licence, you agree to be bound by these Terms of Service. If you do not agree, you may not order or use the service.
2. Software Access
2.1 Rolling Access: Access to DashKeep is being provided gradually over the 12 months to 1 June 2027. Features may and will change throughout this period.
2.2 Good Faith Statements: All statements regarding planned features, timeline, and product capabilities are made in good faith based on our current plans at the time of writing. Plans may change without notice. DashKeep shall not be liable for changes to, delays in, or cancellation of planned features.
3. Lifetime Licence and Licensing
3.1 Lifetime Licence
A licence purchase gives you a lifetime licence to use the local software, subject to the applicable licence terms.
3.2 Per Camera Licensing
Each purchase is licensed on a per-camera basis. Multiple cameras require separate purchases.
3.3 Open Source Software
The open source components of DashKeep are licensed under the GNU Affero General Public License v3.0 (AGPL). The full licence text is available at https://www.gnu.org/licenses/agpl-3.0.html.
3.4 Proprietary Software
Proprietary components are licensed under the DashKeep End User Licence Agreement (EULA), which will be provided to you before access is granted to the software. By accessing the software, you agree to its licence terms at that time.
3.5 Source Code Access
Upon fulfilment of your order, you will receive access to the source code repository at dev.dashkeep.com. A public mirror is available at dashkeep.com. You are welcome to collaborate as with any other open source project.
3.6 No Source Code Before Fulfilment
Source code is not available until your order is fulfilled and access has been granted.
4. Refund Policy
Refunds may be issued at our discretion at any time. Refunds are guaranteed in the following cases:
4.1 Fraudulent or Unpermitted Transactions: Refunds will be provided for fraudulent or unpermitted transactions.
4.2 Non-Fulfilment After 24 Months: If your order is not fulfilled within 24 months of the date of purchase, you may request a full refund.
5. Declaration of Intent
Organisations placing a licence order may submit a non-binding declaration of intent as an alternative to a standard order. DashKeep will present declarations of intent to commercial partners to support investment funding. To request the form, contact us at [email protected].
6. Referral Program
6.1 Referral Period
During a specified period, we may allow (with your consent) third parties to enter your order email address alongside a referral code at checkout to claim a qualifying discount.
6.2 Eligibility
A minimum of 30 calendar days after a successful order, you may be eligible for a financial incentive as specified by the terms of the relevant period.
6.3 Payment Methods
Accumulated financial incentives may be paid via bank wire, PayPal transfer, cryptocurrency transfer (subject to availability), or reverse credit/debit card transaction.
6.4 Minimum Transfers and Fees
There may be minimum transfer amounts for each method. We will contact you when a successful referral is confirmed. Your compensation will be net of any applicable transfer fees, which will be communicated to you in advance.
6.5 Advertising Compliance
You must comply with local advertising laws, including disclosing that you will receive a commission for any referral.
7. Warranty Claims
Before making any warranty claim, you must restore the original firmware to the device.
8. User Conduct
You agree not to:
8.1 Use automated tools or scripts to access or interact with DashKeep systems.
8.2 Use DashKeep for any unlawful purpose or in violation of applicable laws.
8.3 Harass, abuse, or threaten DashKeep staff or other users.
8.4 Misrepresent your identity or provide false information during registration.
9. Limitation of Liability
To the fullest extent permitted by law, DashKeep shall not be liable for any indirect, incidental, special, consequential, or punitive damages arising from your order or participation, including but not limited to loss of profits, data, or goodwill.
10. Disclaimer of Warranties
DashKeep provides access to its software on an "as is" basis without warranty of any kind, express or implied, including warranties of merchantability, fitness for a particular purpose, or non-infringement.
11. Privacy
Your use of DashKeep is subject to DashKeep's Privacy Policy, incorporated by reference into these terms.
12. Modifications to Terms
DashKeep reserves the right to modify these terms at any time. Changes take effect immediately upon posting to our website. Your continued use of DashKeep after any changes constitutes your acceptance of the revised terms.
13. Termination
DashKeep reserves the right to cancel your order at its discretion, including for violation of these terms, fraudulent activity, or any other reason deemed appropriate. A full refund will be provided in such cases.
14. Governing Law
These Terms of Service are governed by the laws of England and Wales.
15. Contact
For questions regarding these terms, contact us at [email protected].