DashKeep Terms of Service

1.1 "Dashcam" means a digital video recorder mounted within a vehicle capable of moving under its own power, used to record footage from that vehicle while in operation.

1.2 "DashKeep Client" means the official software application, agent, or firmware integration provided by DashKeep for the purpose of uploading footage from a Dashcam to the Service.

1.3 "Content" means any video, audio, telemetry, GPS, accelerometer, or other data captured by a Dashcam and uploaded to the Service.

1.4 "Device" means a single physical Dashcam unit registered to your account.

1.5 "Public Link" means a URL generated by the Service that permits access to specified Content by anyone in possession of that URL, without requiring authentication.

2.1 DashKeep Cloud is a specialised service for the upload, storage, backup, and management of dashcam footage. It is intended solely for Content captured by a Dashcam physically attached to a vehicle that moves under its own power, and uploaded through the official DashKeep Client.

2.2 DashKeep Cloud is not a general purpose video hosting, sharing, or social media service. You must not use the Service to upload, store, or distribute video or audio that was not captured by a qualifying Dashcam as described in Section 2.1. We reserve the right to remove, without notice, any Content that we reasonably believe does not meet this requirement, and to suspend or terminate accounts that misuse the Service in this way.

2.3 We may modify, suspend, or discontinue any feature of the Service at any time, with or without notice, provided that we will make reasonable efforts to notify you of material changes affecting your stored Content.

3.1 You must be at least 18 years old, or the age of legal majority in your jurisdiction, and have the legal capacity to enter into a binding contract to use the Service.

3.2 You must provide accurate, current, and complete information when registering an account, and keep that information up to date.

3.3 You are solely responsible for all activity that occurs under your account.

4.1 We recognise that dashcam footage may capture a wide variety of events encountered on the road, including accidents, near misses, and unexpected incidents. You are permitted to store and, where you choose, share such footage subject to the restrictions in this Section.

4.3 We reserve the right to remove any Content that we reasonably believe breaches Section 4.2, to suspend or terminate the account responsible, and, where legally required, to report such Content to the relevant authorities.

4.4 If you do not want footage to be accessible to the public, you must set a password or otherwise restrict access to it using the controls provided within the Service. Content is only made available via a Public Link where you have actively chosen to generate one.

4.5 You acknowledge and agree that once footage is made available via a Public Link or shared outside your account, DashKeep has no control over how that footage is subsequently accessed, copied, redistributed, or used by third parties, including where a Public Link is shared, guessed, or otherwise obtained by someone you did not intend to have access. DashKeep is not responsible or liable for any consequences arising from footage you have chosen to make publicly accessible ending up in the possession of unintended recipients.

5.1 You retain any ownership rights that may subsist in your Content, to the extent such rights exist. However, dashcam footage typically consists of the automatic, mechanical recording of a public roadway and its surroundings, and is generally understood not to attract meaningful copyright protection in most jurisdictions, as it does not usually reflect the kind of creative or authorial choice required for copyright to subsist.

5.2 For the avoidance of doubt, and to the extent that any copyright or database right does subsist in your Content, you irrevocably waive, release, and dedicate any such rights to the public domain under the terms of the Creative Commons CC0 1.0 Universal Public Domain Dedication. You agree that this release applies to all Content you upload to the Service, regardless of whether that Content is shared publicly, shared privately, or kept private.

5.3 Separately from the copyright release in Section 5.2, you grant DashKeep a limited, non-exclusive, worldwide, royalty-free licence to host, store, process, transcode, and display your Content solely as necessary to provide, maintain, and improve the Service, and as otherwise permitted under our Privacy Policy.

6.1 You are responsible for maintaining the confidentiality and security of your account credentials, including your password and any linked authentication methods.

6.2 You must notify us promptly at [email protected] if you become aware of any unauthorised access to or use of your account.

6.3 DashKeep is not liable for any loss or damage arising from your failure to comply with this Section 6.

7.1 Each plan is provided subject to fair use limits, particularly in relation to live or on-demand streaming of Content.

7.2 If your usage of the Service, in our reasonable judgement, materially exceeds what is fair and typical for a Dashcam user on your plan, particularly in terms of streaming bandwidth, we reserve the right to restrict, throttle, or otherwise limit your usage until it returns to a level we consider fair.

7.3 If you anticipate a genuine need to use a significantly higher than typical amount of bandwidth, you should contact us in advance at [email protected] or through support chat so that we can discuss a suitable plan with you.

8.1 Fees for the Service are as set out on our website or in your order confirmation, and are billed in accordance with the plan you select.

8.2 All purchases may be refunded entirely at DashKeep's discretion where you are unhappy with the Service. There is no guarantee or entitlement to a refund in any circumstance, and each request will be assessed on its own merits.

9.1 The DashKeep Client is provided on an "as is" and "as available" basis, without warranties of any kind, whether express or implied, to the fullest extent permitted by law.

9.2 If your Dashcam is damaged, malfunctions, or otherwise stops working correctly following installation of the DashKeep Client, you must restore the manufacturer's original firmware by following the manufacturer's official instructions before seeking a warranty claim or repair from the Dashcam manufacturer.

9.3 DashKeep is not responsible for, and accepts no liability for, any damage to your Dashcam, or the rejection of any manufacturer warranty claim, that results from your failure to restore your Device to its original factory firmware state.

9.4 Where DashKeep reasonably determines that a Device malfunction was directly caused by the DashKeep Client or DashKeep's software, we may, at our sole discretion, offer to attempt to repair or replace the affected Device at our own cost. This is offered as a goodwill measure and does not constitute an admission of liability or create any binding obligation on DashKeep beyond the specific instance offered.

10.1 Plans and any associated footage storage quotas are allocated per Device. Quotas cannot be transferred, pooled, or shared between different Devices, whether or not those Devices are registered to the same account.

10.2 Each licence purchased entitles you to use the Service with one Device only. You must not use a single licence to upload Content from multiple Devices, whether simultaneously or consecutively, without purchasing an additional licence for each additional Device.

10.3 DashKeep reserves the right to monitor, investigate, and take action, including suspension or termination of your account, where we reasonably believe multiple Devices are being operated under a single licence in breach of this Section.

11.1 We may suspend or terminate your access to the Service, in whole or in part, immediately and without refund, if we reasonably determine that you have violated these Terms, including but not limited to the restrictions in Sections 4, 7, and 10.

11.2 You may close your account at any time. Upon closure, your Content will be deleted in accordance with our Privacy Policy, unless we are required by law to retain it.

11.3 Sections of these Terms that by their nature ought to survive termination, including but not limited to Sections 5, 12, 13, 14, 15, and 16, will survive.

13.1 To the fullest extent permitted under Delaware law, DashKeep, its officers, directors, employees, and affiliates will not be liable for any indirect, incidental, special, consequential, exemplary, or punitive damages, or for any loss of profits, data, goodwill, or use, arising out of or in connection with your use of the Service, whether based in contract, tort, strict liability, or otherwise, even if DashKeep has been advised of the possibility of such damages.

13.2 To the extent any liability is not excluded under Section 13.1, DashKeep's total aggregate liability to you arising out of or in connection with these Terms or the Service will not exceed the greater of one hundred United States dollars (US$100) or the total amount you paid to DashKeep in the twelve months preceding the event giving rise to the claim.

13.3 Nothing in these Terms limits or excludes any liability that cannot lawfully be limited or excluded under Delaware law.

16.1 Any dispute, controversy, or claim arising out of or in connection with these Terms, including any question regarding its existence, validity, or termination, shall be finally settled under the Rules of Arbitration of the International Chamber of Commerce (ICC) by one or more arbitrators appointed in accordance with the said Rules.

16.2 The seat of arbitration shall be Wilmington, Delaware, United States. The language of the arbitration shall be English.

16.3 Judgment upon any award rendered may be entered in any court having jurisdiction, or application may be made to such court for judicial acceptance of the award and an order of enforcement, as the case may be.

16.4 Nothing in this Section 16 prevents either party from seeking interim or injunctive relief from a court of competent jurisdiction where necessary to protect its rights pending the outcome of arbitration.

17.1 Entire Agreement. These Terms, together with our Privacy Policy, constitute the entire agreement between you and DashKeep regarding the Service, and supersede any prior agreements.

17.2 Severability. If any provision of these Terms is found to be unenforceable, that provision will be limited or eliminated to the minimum extent necessary, and the remaining provisions will remain in full force and effect.

17.3 No Waiver. DashKeep's failure to enforce any right or provision of these Terms will not be considered a waiver of that right or provision.

17.4 Assignment. You may not assign or transfer these Terms without our prior written consent. DashKeep may assign these Terms without restriction in connection with a merger, acquisition, or sale of assets.

17.5 Changes to These Terms. We may update these Terms from time to time. We will provide reasonable notice of material changes, and your continued use of the Service after such changes take effect constitutes acceptance of the revised Terms.

17.6 Contact. Questions about these Terms should be directed to [email protected] or via support chat.